Contact us

Welcome

Welcome to You Are My Sin's shop policies,
Here you'll find many helpful answers to your questions. If you need assistance checking out or using PayPal, feel free to send me a message! :)

*In the interest of full disclosure*
You Are My Sin is the main effort and project of Monica Paredes, all items being handmade by her, though occasionally her family will help with the logistics of shipping, bills and other miscellany.

Shipping details

All U.S orders will ship via USPS First Class mail with delivery confirmation. Shipping rates will vary according to the quantity of items ordered. Your final shipping rate will be reflected during Paypal checkout.If you have any special shipping needs like insurance or upgrading to Priority, please say so in the Message to Seller and i'll work with you to get what you need.

International orders are accepted as well. At this time, only First Class shipping is available with international orders, to keep shipping costs down. *Note* If you need your order faster than First Class, we will work with you to get you what you need.

When it comes to how things are packed and shipped everything will be packed and shipped to ensure maximum security and that nothing comes apart/undone on the way.

*Important*
I cannot be held accountable for incorrect shipping addresses being provided, packages that become lost in the mail or are otherwise not delivered due to postal error, or theft. I can't cannot issue refunds for items that are claimed to be lost unless a lost parcel report from the U.S. Postal Service is provided. By purchasing items from this shop, you agree to this policy. Please accept our apology for the inconvenience this may cause.

Refunds, returns & exchanges

I attempt to represent each item accurately and if you want better pictures or more information regarding the product before you commit to the sale, I will be more than happy to provide it. All orders are non-refundable, but if your order arrives and it does not meet your expectations we will work with you to avoid any negative experiences.

Exchanges are handled on a case-by-case basis, since some items are one of a kind and I dont make more of them once they sell.
Always feel free to convo me no matter what the issue :)

*About Feedback:
If you intend to leave anything other than positive feedback, I ask that you contact me first so that I can have the opportunity to address any concerns.

Handmade Geeky and Cute Felt Zippered Pouches by You Are My Sin

~Wallets, Pouches and Clutches will be in soon.~

I have an Etsy store with great feedback, feel free to check it out here :
http://www.etsy.com/shop/YouAreMySin

My facebook fan page :
http://www.facebook.com/pages/You-Are-My-Sin/191936830851813